Other Help for Tenants
Landlord and Tenant Board
The Landlord & Tenant Board resolves disputes between residential landlords and tenants.
Advocacy Centre for Tenants Ontario – Tenant Tip Sheets
City of Guelph – Property Standards and Zoning
The Property Standards Department responds to complaints about by-law infractions. By-laws regulate the general maintenance of properties, including plumbing, electrical, heating and ventilation systems in dwelling units, and yard maintenance.
Call: 519-837-5615, ext. 2526
The Zoning Department inspects units to ensure tenant safety, including fire safety.
Call: 519-837-5615, ext. 1
Rental Housing Enforcement Unit
Contact the Rental Housing Enforcement Unit if you have been locked out of your rental unit by your landlord.
Centre for Equality Rights in Accommodation
Provides information about housing rights and housing.
Call: 1-800-263-1139, ext. 1
Human Rights Legal Support Centre
The Human Rights Legal Support Centre provides legal services to people who believe they have experienced discrimination. The Centre will provide legal assistance to people in taking applications to the Human Rights Tribunal of Ontario.
Housing Services – County of Wellington
Provides subsidized housing and holds the Centralized Waiting List.
Gives financial help for arrears when low income people are facing eviction.
Call: 519-837-5492, ext. 3710
Housing Stability Program
Gives financial assistance to prevent eviction or to help with last month’s rent deposit for people receiving social assistance. Can also help with utility deposits and arrears.
Call: Your OW caseworker or 519-837-2670, ext. 3712 if you are on ODSP
Emergency Energy Fund & Low-Income Energy Assistance Program (LEAP)
Gives financial help for heating and hydro costs for low income people or people on social assistance.
Call: 519-837-2670, ext. 3712
Housing Help Centre
A housing registry to help people get affordable housing in the private rental market.
Call:519-837-5492, ext. 4130
Welcome In Drop-in Centre
Gives financial help for arrears in rent and emergency shelter.
23 Gordon Street, Guelph
Gives financial help for arrears in rent and utilities.
210 Victoria Road South, Guelph
Community Resource Centre
Housing Outreach Workers help people find housing and prevent evictions for Wellington County residents.
Call: 519-843-7000 or 1-866-840-3249