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Help with Debt and Consumer Rights Problems

Pro Bono Ontario

https://www.probonoontario.org/
Pro Bono Ontario helps residents of Ontario who have essential legal needs but can’t afford a lawyer. If you can’t afford a lawyer, call their legal advice hotline for free legal advice and assistance.
Legal Advice Hotline: 1-855-255-7256

Consumer Protection Branch Government of Ontario

https://www.ontario.ca/consumers/consumer-protection-ontario
The Consumer Protection Branch answers questions and mediates complaints between consumers and businesses (apart from complaints against utility companies, such as cable, gas, hydro or phone). Their website includes many resources for consumers who feel they have been treated unfairly.
Call: 1-800-889-9768

Ontario Energy Board

http://www.ontarioenergyboard.ca/OEB
The OEB provides information and guidelines regarding all utilities and deals with issues that fall under the Energy Consumer Protection Act. OEB offers online price comparisons, tip sheets, energy contract disclosure statements and links to resources.
Call: 1-877-632-2727

National Do Not Call List

www.lnnte-dncl.gc.ca
The National Do Not Call List has been set up to prevent unwanted telephone calls. To register your number, call or register online. In order to register by telephone, you must call from the telephone number you wish to register.

Call: 1-866-580-3625

Canadian Radio-Television and Telecommunications Commission

https://crtc.gc.ca/
Provides information and receives complaints about cable or telephone bills.
Call: 1-877-249-2782

Travel Industry Council of Ontario (TICO)

http://www.tico.ca/
Call TICO about complaints about travel agents and/or travel wholesalers.
Call: 1-888-451-8426

Ontario Motor Vehicle Industry Council (OMVIC)

https://www.omvic.on.ca/portal/
Provides information and receives complaints from consumers about new/used vehicle dealerships or to report an illegal car sale.
Call: 1-800-943-6002

Guelph Credit Counselling Services

https://nomoredebts.org/canada-credit-counselling/ontario/guelph

A non-profit service providing consumer debt and credit counselling services in Guelph.

Can help you create a plan to:

  • Consolidate your debts in Guelph with one monthly payment
  • Get your finances back on track and effectively manage your living expenses
  • Stop collection calls
  • Save thousands of dollars in interest charges